COVID-19 Policies

With the current COVID-19 pandemic situation being so dynamic and with government policies changing constantly,  we want to make sure that you still feel comfortable and safe planning your 2020 summer or fall vacation with us.

 

We feel strongly that renting a private cabin for you and your family or household and engaging in outdoor activities like hiking, fishing, kayaking and photography are among the safest and most restorative forms of outdoor recreation available anywhere and that people engaging in these activities is absolutely vital to the health and well-being of the public.

 

To that end, we would like to keep our guests and potential visitors advised of pertinent information related to the pandemic so you can plan accordingly.

Deposits & Cancellations
All reservations are
TENTATIVE based on county, state & federal public health orders. In the event we are not permitted to operate as planned, we will provide affected guests with a full refund. We will provide guests with as much notice as possible should this occurs.

 

With unprecedented public health mandates limiting travel and the immense economic uncertainty many of us are experiencing, we have made some temporary adjustments to our standard 30-day cancellation refund policy. We have extended a 48-hour cancellation refund policy for all guests who book or already have booked a stay between May 21st and June 30th, 2020.

 

We will be evaluating the state of affairs on a weekly basis and plan to extend this 48-hour cancellation refund policy to mirror state and county public health orders (this does NOT include recommendations or guidance). Put in simple terms, if public health orders or travel bans are in place and you cannot legally get here, you will not lose your deposit and will only be responsible for a $15 charge to cover credit card processing fees should you have to cancel.

A 50% pre-tax deposit is still required for all new bookings.

Policy Changes & Safety Protocols

On a temporary basis BLANKETS & PILLOWS WILL NOT BE PROVIDED in any of our cabins in 2020. Only sheets and towels will be provided until further notice. Guests must bring their own pillows, blankets, sleeping bags etc. - no exceptions.

Due to additional health and safety protocols requiring more time to disinfect our facilities, Check-in time is now 4pm and check-out time is 9:30am. No early check-ins or late check-outs will be permitted as public health guidelines do not allow for them. Sorry, no exceptions.

If you are sick or have been around someone who is sick, please stay home. If Inyo County were to have 5 new unrelated cases of COVID-19 within a week, it could trigger a reevaluation of our reopening status and could shut us all down. This has already happened up in Lassen County to our north who reverted back to Stage 1 of Gov. Newsome’s reopening timeline and we don’t want that to happen here.

Be prepared to wear a face covering and maintain physical distancing in public. Inyo county has a public health order in effect and our ability to open and stay open is 100% dependent on us maintaining compliance. This goes for our staff as well as our guests. Help us stay open by abiding by these orders.

Please be advised that a COVID-19 policy consistent with state and local public health orders will be posted for guests and compliance with these guidelines will be mandatory for all staff and guests.  Expect many of the same guidelines that have been implemented back home including wearing face coverings, social distancing and more. These guidelines will be changing regularly as public health mandates are issued. Current copies will be available at the front desk upon request throughout the season. 

We would also like to assure our guests and potential visitors that your safety is of the utmost importance to us. Parchers Resort and South Lake Landing are and always have been dedicated to maintaining compliance with local health and safety orders and will incorporate any new best-practice cleaning and sanitizing recommendations from our county into our existing procedures where appropriate. A complete list of the cleaning products used in our cabins, store and kitchen are available upon request.  

Helpful Resources

Inyo County COVID-19 Response

All of Inyo County's coronavirus information in one place.  

Inyo National Forest Home Page

Reference this site for information on access restrictions for day-use or overnight permits.

California Department of Public Health

One stop shop for all statewide public health orders and recommendations. 

California Department of Fish & Wildlife

The official source for fishing regulations, licensing, policies, closures and resources.

Please feel free to reach out to us via phone or email with any questions. 

Sierrally,

The Smith Family

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Smith Sierra Properties Inc. DBA Parchers Resort & South  Lake Boat Landing, operate under special permit from the Inyo National Forest

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